ServiceNow Solutions

ServiceNow Solutions
We build and integrate custom applications to enhance your business’s IT processes and elevate your ServiceNow instance. At Lumo, our application development team has created numerous applications for clients as well as personalized applications for the ServiceNow store, such as PhishBait, FirmFast, CRM Pro, and FastTrack Recruiting.
By developing personalized ServiceNow Store apps, we not only help accelerate internal processes and solve complex business problems but also offer companies the opportunity to list and sell applications (or integrations) to other businesses facing similar challenges.
Key Features:
Service Management
Process Automation
Orchestration
Engagement Portals
Case Management
Internet of Things (IoT)
Expert Implementation Services
Implementing ServiceNow is no small feat. The sky's the limit with ServiceNow, which is why we work closely with clients to understand their business and implement the right ServiceNow products for their processes. Our implementation services include consulting and development strategies with our certified ServiceNow technical consultants and architects to ensure a collaborative engagement from start to finish.
Successful Implementations Start Here: Our team possesses the technical ServiceNow expertise and real-world experience needed to optimize business processes successfully. We work collaboratively with our clients to deliver exceptional solutions and a ServiceNow environment that is tested, efficient, and scalable. The Lumo team follows the ServiceNow Implementation Methodology (SIM), ServiceNow’s best practice delivery approach, ensuring consistent outstanding implementation services for our clients.
Customized Integrations
Our certified ServiceNow consultants customize integrations to best fit your workflows and business processes. We collaborate with integration providers or develop custom integrations with API development tools to help solve our clients’ business problems faster. With ServiceNow’s robust capabilities and integration kits, we support broad integrations, automated workflows, orchestrated external systems, and continual service improvements.
Key Integration Features:
Broad Integration
Automated Workflows
Orchestrated External Systems
Data Import/Export
Reliable Remote Team
At Lumo, our reliable and experienced team of consultants delivers unparalleled expertise and innovative solutions to meet the unique needs of our clients. Having worked on both customer and consulting sides, we have the unique perspectives and skillsets needed to efficiently manage, maintain, and innovate your ServiceNow instance and investments.
Elite ServiceNow Partner
Leave the management of your IT environment to the experts so you can focus on your top priority tasks. Our remote support services are designed to help clients maintain and manage their ServiceNow instance virtually. We work hand-in-hand with clients to alleviate their processes.
Our Remote Services Include:
Development
Administration
Upgrades
Integration
System Maintenance
New Enhancements
Training
Migration
In conclusion, with Lumo's comprehensive ServiceNow solutions, we ensure that your business is equipped with the tools and expertise needed to thrive in a dynamic environment. Our personalized applications, expert implementation services, customized integrations, and reliable remote support are designed to optimize your operations and drive sustained growth. Partner with us to experience the full potential of ServiceNow and take your business to new heights. Let's work together to turn your vision into reality and achieve unparalleled success.