ServiceNow Solutions

Case Study: Seamless Migration for a Prominent European Conglomerate

Challenge: The client needed a seamless and successful migration of complex applications to a new platform. The primary goal was to ensure the precise replication of core functionalities while providing robust support to the internal team. They required highly skilled Application Developers, Architects, Project Managers, and Strategic Consultants to guide the project through every phase, mitigate risks, and address challenges proactively.

Solution: Lumo was strategically subcontracted to deliver critical resources and comprehensive project oversight. Our team played a pivotal role in enabling smooth transitions, integrating cutting-edge solutions, and delivering continuous post-migration support to drive operational excellence and maximize efficiency.

Our Approach:

1. Resource Allocation: We provided highly skilled Application Developers, Architects, Project Managers, and Strategic Consultants to ensure the precise replication of core functionalities and offer invaluable support to the internal team.

2. Phase-by-Phase Guidance: Our team guided the project through every phase, proactively mitigating risks and addressing challenges to ensure seamless migration.

3. Cutting-Edge Integration: We integrated state-of-the-art solutions to enhance the overall functionality and performance of the migrated applications.

4. Continuous Post-Migration Support: We delivered ongoing support to drive operational excellence and maximize efficiency, ensuring the long-term success and scalability of the migration.

Results:

• Replaced Outdated Platform: Successfully replaced the outdated platform with ServiceNow applications, creating more enhanced applications using the latest features within the ServiceNow Platform.

• Increased Operational Efficiency: Achieved increased operational efficiency and audit traceability through automation, streamlining processes and reducing manual efforts.

• Reduced Operational Costs: Reduced operational costs for the client, contributing to increased revenue creation and customer satisfaction.

• Minimized Human Errors: Reduced manual effort and human errors, creating an easy-to-maintain and scalable application.

• Global Scalability: Created a scalable application that can be used by the client’s partners worldwide, ensuring consistent performance and accessibility.

Our commitment to innovation and strategic alignment has ensured the long-term success and scalability of the migration. Our proactive approach, comprehensive project oversight, and continuous support have solidified our reputation as trusted partners in digital transformation. This case study highlights our ability to deliver critical resources, integrate cutting-edge solutions, and drive operational excellence for our clients.